FAQ

To ensure your photobooth, package and extras are perfectly tailored to suit your event, we’re sure you would love to know everything there is to know about Just Say Cheese! We completely agree and want to give you the best photobooth hire there is to offer, so here are some of our frequently asked questions to get you started:

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Service Information

How long can I hire a Just Say Cheese photo booth for?

Our minimum package hire is the Gold Package which is a 3 hour photo session, however you may add additional hours to this depending on the duration of your event. For special events requiring longer hours please email us if and we can provide more information.

Do you print photos instantly?

Most definitely! After each photo session, the photo prints out in 8-10 seconds and is available in the dispenser on the side of the Just Say Cheese Photo Booth.

How many people can fit in the photo booth?

The beauty of our ‘open booth’ setup means we can accommodate up to 20 people, with a bit of co-operation from your friends and family!

How does the Guest Book work?

After your session photo has printed there will be two strips. One is for you to keep and the other is to be glued into the guest book where you can write a message for the person(s) hosting the event.

How many photo prints do we receive?

We know you love taking photos, so we like to promote taking heaps more photos than printing multiple prints. This means we only provide 1 print per photo session to encourage you to come back and take more fun and hilarious photos! Our online event gallery will feature all the photos from your event so you can share it on Facebook for all your friends to see!

Is there the option to print photos in black and white?

We want to capture the vibrancy and fun of event, so the majority of our events are captured and printed in full colour. Although black & white and sepia options are available.

Setup Information

What are your power requirements for your setup?

We require a single dedicated 10 amp power outlet within close proximity of the Just Say Cheese Photo Booth setup area. Our team will have any additional extension power leads or power boards if required.

Do Just Say Cheese Photo Booths come unattended?

Definitely not! There will be a minimum of 1 attendant who comes in to setup/packdown and make sure you and your guests have the best time during your Just say Cheese photo sessions. If you require anything at all, such as any changes to your program or additional hours please talk to our friendly team. They are there to ensure that your photo booth experience runs smoothly and the best possible memories are made.

How much time do you require to setup at my event?

To ensure we are all ready to go in time for your event we arrive 1-1.5 hours prior to your nominated session start time. If you would like us to be set up earlier than this or by a certain time just let us know. However there may be an idle time charge. At the end of the session we pack down the booth and take it away.

VENUE INFORMATION

My venue has stairs. Does your equipment go up stairs?

Yes. But please let us know ahead of time (during the booking process) so we can safely guarantee that we will be able to service the venue. Our equipment will fit through standard door sizes but you will need to make note of the number of steps and clearance for any doorways. Please let us know if lift access is available within the venue.

Can Just Say Cheese accommodate outdoor events?

We sure can! All we need is an undercover area or marquee for nice weather and a stable power outlet or portable power generator. All outdoor events also need to have an alternative indoor area reserved in case of bad weather.

Do you require Wi-Fi internet access?

Yes we do appreciate if WI-FI is available, however if it’s not accessible please inform Just Say Cheese prior to the event.

BOOKINGS AND PAYMENTS

How do I make a booking?

You can contact us via phone or email. Booking is available from the booking section on this website. please read our FAQs and Terms and Conditions (on the Booking Form), prior to confirming your booking.

What Payment Options are available for Deposit/Balance payments for my event?

We currently accept payments through direct deposit through your online banking portal, bank deposit (if required, please ask us for our BSB/Account Details) and cash payments.

Do I need to pay the whole balance up front?

No, when you make a booking, we ask for a deposit payment of $300.00, to confirm your booking date with us (pending the availability of your dates) and a $300.00 security deposit which is returned to you within a week after the event if the photo booth has not received any damage from your event. The remainder of the balance is to be paid 14 days prior to your event. If the outstanding amount due is not paid in this time, the event booking will be considered cancelled and the $300.00 deposit will not be refunded. Please note that this deposit amount is non-refundable.

What happens if I cancel my booking?

All booking cancellations will result in the forfeiture of your $300 deposit, however please refer to T&C’s for special circumstances.

Other Information

Do you hold Insurance documentation?

Just Say Cheese Photo Booth holds Public Liability insurance. If your venue or organisation requires a copy we are happy to provide a copy of the certificates for your records prior to your event.